Financial Assistance

Financial Assistance

CarePlex Orthopaedic Ambulatory Surgery Center

Financial Assistance Policy for Patients

(Plain Language Summary)

If you are uninsured or unable to pay your bill, please contact us at the number below to see if you are eligible for financial assistance. Financial assistance is available to any uninsured patient whose income is 250% or more below the federal poverty level as published annually by the U.S. Department of Health and Human Services. The complete financial assistance policy, along with an application for financial assistance, can be found below.

Paper copies are also available at the patient registration area of the CarePlex Orthopaedic Ambulatory Surgery Center and will be mailed free-of-charge to a patient upon request:

Requests by phone: 757-736-4103

Requests by mail: CarePlex Orthopaedic Ambulatory Surgery Center Attn: Financial Assistance 3000 Coliseum Drive, Hampton, VA 23666

Patients may also call or visit the above location to receive assistance with the application process. Patients eligible under the financial assistance policy will not be charged more than amounts generally billed to individuals who have insurance covering such care.

Facility Hours

Monday – Friday 7:00am – 5:00pm

Business Office Hours

Monday – Friday8:00am – 4:00pm

Doctors Timetable

View availability of our surgeons. Note: Some variations can occur based on specific patient conditions.

Contact Us

Need an Appointment? Call Tidewater Orthopaedics to schedule with one of our physicians.


Contact the ONLY surgery center on the peninsula to offer outpatient knee, shoulder, and hip replacements.


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