Notice of Nondiscrimination and Availability of Communication Assistance
Effective Date: September 1, 2026
CAREPLEX ORTHOPAEDIC AMBULATORY SURGERY CENTER, LLC complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, as protected by applicable law.
Assistance for Individuals with Disabilities
CAREPLEX ORTHOPAEDIC AMBULATORY SURGERY CENTER, LLC provides appropriate auxiliary aids and services free of charge when necessary to ensure effective communication and equal access to our health programs and services. These services may include:
- Qualified sign language interpreters
- Qualified readers
- Written information in alternative formats
- Large-print materials
- Accessible electronic formats
- Other communication aids and services as appropriate
Language Assistance Services
CAREPLEX ORTHOPAEDIC AMBULATORY SURGERY CENTER, LLC provides language assistance services free of charge to individuals whose primary language is not English. These services may include:
- Qualified interpreters
- Translation services
- Written materials in other languages when available or required
How to Request Assistance
To request language assistance services, auxiliary aids, or accommodations, please contact:
Section 1557 Coordinator
CarePlex Orthopaedic Ambulatory Surgery Center, LLC
3000 Coliseum Drive
Hampton, VA 23666
Phone: 757-736-4100
Virginia Relay: 711
Email: help@careplexasc.com
Filing a Grievance
If you believe that CAREPLEX ORTHOPAEDIC AMBULATORY SURGERY CENTER, LLC has failed to provide these services or has discriminated in another way, you may file a grievance with:
Section 1557 Coordinator
CarePlex Orthopaedic Ambulatory Surgery Center, LLC
3000 Coliseum Drive
Hampton, VA 23666
Phone: 757-736-4100
Virginia Relay: 711
Email: help@careplexasc.com
A grievance may be filed in person, by mail, by telephone, or by email. Assistance is available if you need help filing a grievance.
Filing a Civil Rights Complaint
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights:
Online: https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf
Mail:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F
HHH Building
Washington, DC 20201
Telephone: 1-800-368-1019
TDD: 1-800-537-7697